These docs are actively being reviewed, expanded, and revised — some pages may be incomplete or inaccurate. If something looks wrong, please tell us at support@communityhub.cloud.
These docs are actively being reviewed, expanded, and revised — some pages may be incomplete or inaccurate. If something looks wrong, please tell us at support@communityhub.cloud.
Answers to common questions about Data Hub access, data security, supported data sources, and the developer API.
This page previously described a self-serve SaaS product (free trials, billing plans, a connector catalog) that doesn’t match Data Hub. It’s been rewritten around what’s actually confirmed.
Data Hub is invite-only. There is no self-serve signup for joining an existing organization — ask your organization’s Admin to invite you. See Quickstart.
Do I need technical skills to use Data Hub?
No. Viewing metered entities, variables, and visualizations doesn’t require any coding. Building derived variables (formulas referencing other variables) is the closest thing to a technical skill involved, and it’s optional.
Dataloggers (Obvius, JACE, BuildingOS), a sensor platform (Motion), public APIs (AirNow, OpenWeatherMap, GLOS), and generic CSV upload. See Connecting Data Sources.
How often is data updated?
Depends on the source: push-based sources (Obvius, JACE, CSV) send data on their own schedule; polled sources like Motion have a configurable polling interval. See Polling Intervals.
A read-only Data API for programmatic access to variables and their time-series data is in development. See API Reference: Introduction for the confirmed design.
Are there official SDKs?
Not as installable packages. The plan is to generate ready-to-use sample code (Python, R, JavaScript, curl, MATLAB) for a given query directly from the interface, rather than maintain and version separate SDK packages.
What rate limits apply?
The Data API’s current default is 60 requests per minute per token, with a maximum 1-year date range per request. These are conservative launch defaults and may be revised. See Rate Limits.
This page is a stub for questions not yet confirmed one way or the other (data residency, retention policy, pricing/billing) — those aren’t documented anywhere in Notion at the time of writing.